|
 Calvert Solutions
is committed to the challenge of providing the highest quality technical
staff with a strong work ethic to provide dedicated support directly at
our customer’s location. We recognize that each client has unique conditions
that require a combination of skills and select experience in order to
provide the best possible support. Calvert Solutions has excelled in attracting, and
retaining, personnel who have a demonstrated ability of performing at
a high technical level. Interpersonal skills have also been a notable
characteristic of our on-site support staff. Therefore, we are able to
provide professionals who know their job and can communicate and relate
effectively to our client’s staff as well as management.
Our Team:
Excels in providing solutions in desktop support, hardware and
software integration, and applications development
Fully understands the operation and management of LANs and WANs and
the requirements for intranet support
Leads in the field of database design and integration of computer
systems
Our Support Plans:
| Description |
PLATINUM |
GOLD |
BRONZE |
BASIC |
| Monthly
included on-site hours |
20
($65.00p/h) |
10
($70.00p/h) |
5
($75.00p/h) |
$85.00p/h
(as needed) |
| Emergency
4-hour on-site response |
4 |
2 per month |
1 per month |
None |
| Additional
service hourly rate (over monthly included) |
$65/hr |
$75/hr |
$85/hr |
$85/hr |
| After-hours
/ weekend support |
Yes |
Yes |
Yes |
Yes |
| Toll free
Help Desk remote support |
$55/hr |
$65/hr |
$75/hr |
contact us |
| 7x24
remote network monitoring |
Included |
$100/month
(optional) |
$200/month
(optional) |
None |
| Travel charges |
None |
None |
None |
Yes |
| Preventive
server software updates, fixes, service packs, emergency technical
bulletins |
Yes |
Yes |
Yes |
No |
Calvert Solutions
245 North St.
Longwood, FL. 32750
Phone: 407-331-5522
Fax: 407-331-0089
sales@calvertsolutions.com
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